FREQUENTLY ASKED QUESTIONS…
I would like to commission some pieces, how best to do this?
We love to work to bespoke commissions and collaborations. Any commission we take on does however have to start at over x30 items per shape in order to make the throwing process feasible our end. Please email us with your thoughts, potential numbers per shape and any deadlines you have. We can then work out whether we can help you and get back to you to discuss options.
Can I organise a class for a work event, private party?
We do offer options for private hire, please call or email us to discuss options of length and dates, as well as throwing or handbuilding - or even a mixture of the two!
Are firings and glazes included in the class price?
Yes all clay, glazes and firings are included in price.
When are your next courses going online?
We work towards announcing new class schedules every 4 months. We suggest the best way to find out about courses and when they are announced is to sign up to the newsletter here
Are there any age restrictions for the classes?
All our scheduled classes are available to those who are 18 years or over.
Anyone who is between the age of 14 and 17 can attend our classes if accompanied by a parent or guardian who is responsible for the young person at all times.
Students who are 13 years or younger can attend the pottery only through a private booking organised with us directly, with accompanying adults who are responsible for students at all times.
Do you do vouchers/gift cards for classes?
Yes we do! We offer vouchers for both our throwing and handbuilding courses, as well as crown works tableware. Click HERE to view options.
Do you have a WAITING list?
We no longer have a waiting list as it was so long it was not worth people signing up to. Occasionally people cancel and we then put the place back up on the website annoucing via instagram if it’s available.
Do you 5 week or 6 week course vouchers?
We no longer do vouchers four our weekly courses as they were far too popular, this meant that too many vouchers were being bought and we could not put up enough courses to fulfil the demand. We therefore suggest you ask the person you are trying to give the course to, what their availabilities are, then to book a date but keep the activity itself a surprise!
Is there somewhere to lock my bike at the studio?
Yes, we are within a mews and there are bike stands where you can lock your bike up.
Is there parking at the studio?
There is no free parking near to the studio during the day during the week, however there are lots of paid parking options and if you have the Ringo App on your phone it will say where there are spaces near to the studio at the time you arrive. If you are coming during the weekend many of the residential and business bays are free during the weekend, if these are full you can again pay via ringo app at many of our local spots.
I have made some work somewhere else can I fire it in your kilns?
We no longer offer this service.
How long does it take for me to be able to pick up my finished pieces from class?
Please allow three weeks until your work is fired, this can sometimes take longer due to wet weather and pots taking longer to dry. An email is sent out to you when your work is ready for collection!
How long do you keep our work for in the studio if I have not picked it up yet?
We keep your work for 1 month after your pick up email is sent to you. We regret we cannot keep the work for longer as we have such limited shelf space in our very small but perfectly formed studio!
Can I get a refund?
Refunds can be given if given the required notice period of 8 days or more.
I would like to become a member, is this possible and how much does it cost?
We have a select few members within the studio who are professional potters, normally we have come to know them through teaching at the studio. If you are interested in becoming a member please email with details about your practice and experience. Photographs help and we would like to hear about your work flow, ie production potter, wheel thrown, hand-built, sculptural etc. We always try to meet with potential members, but only if we have room at the time and feel you would be a good fit. Thank you!